Private Policy

Update date:2025/8/1
Effective date:2025/8/1

Introduction

The Kahe smart app is a product provided by Guangzhou Kahe Technology Co., Ltd. (hereinafter referred to as "we"). When you use our services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store, and share this information when you use our services, as well as the ways we provide you to access, update, control, and protect this information. This Privacy Policy is closely related to the Kahe smart app services you use. We hope you will read it carefully and, when necessary, follow the guidance of this Privacy Policy to make the choices you deem appropriate. We have tried to use concise and clear expressions for the relevant technical terms involved in this Privacy Policy and provided links for further explanation to facilitate your understanding.

By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or related matters, please contact us at kawo@esharpsolution.com.

1. Storage of information

1.1 The method and duration of information storag 1.2 The geographical location of information storage 1.3 Notification when a product or service ceases operation

2. Information security

We employ various security technologies and procedures to prevent the loss, misuse, unauthorized access, or disclosure of information. For instance, in certain services, we utilize encryption technology (such as SSL) to safeguard the personal information you provide. However, please understand that due to technical limitations and potential malicious means, in the internet industry, even with our utmost efforts to enhance security measures, it is impossible to always guarantee 100% information security. You need to be aware that the systems and communication networks you use to access our services may encounter issues due to factors beyond our control.

3. How do we use information

We may use the information collected during the process of providing services to you for the following purposes:

4. Information sharing

Currently, we will not proactively share or transfer your personal information to third parties. If there are other situations where we share or transfer your personal information, or if you require us to share or transfer your personal information to third parties, we will either directly obtain or confirm that the third party has obtained your explicit consent for the aforementioned actions.

For the purposes of advertising deployment, evaluating and optimizing the effectiveness of advertising deployment, we need to share some of your data with third-party partners such as advertisers and their agents. We require them to strictly adhere to our measures and requirements regarding data privacy protection, including but not limited to processing in accordance with data protection agreements, letters of commitment, and relevant data processing policies, to avoid identifying individuals and ensure privacy security.

We will not share information that can be used to identify you personally (such as your name or email address) with our partners unless you explicitly authorize it.

We will not publicly disclose the personal information we collect. If such disclosure is necessary, we will inform you of the purpose of the disclosure, the type of information to be disclosed, and the potentially sensitive information involved, and seek your explicit consent.

As our business continues to grow, we may engage in transactions such as mergers, acquisitions, and asset transfers. We will inform you of relevant circumstances and continue to protect, or require new controllers to continue protecting, your personal information in accordance with laws and regulations, and at a standard no lower than that required by this Privacy Policy.

In addition, according to relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without obtaining your prior authorization and consent in the following situations:

5. Your rights

During your use of our services, we may provide you with corresponding operational settings based on the specific situation of the product, so that you can query, delete, correct, or withdraw your relevant personal information. You can refer to the corresponding specific guidelines for operation. In addition, we have also set up complaint and reporting channels, and your opinions will be handled in a timely manner. If you are unable to exercise your rights as the subject of personal information through the above-mentioned channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with the provisions of laws and regulations.

When you decide to no longer use our products or services, you can apply for account cancellation. After the account is cancelled, unless otherwise stipulated by laws and regulations, we will delete or anonymize your personal information.

6. Change

We may revise the terms of this Privacy Policy in a timely manner. When changes occur, we will notify you of the new Privacy Policy during the version update and explain the effective date to you. Please carefully read the content of the revised Privacy Policy, If you continue to use our services, you agree to us processing your personal information in accordance with the updated Privacy Policy.

7. Protection of minors

We encourage parents or guardians to guide minors under the age of eighteen in using our services. We advise minors to encourage their parents or guardians to read this Privacy Policy, and recommend that minors seek the consent and guidance of their parents or guardians before submitting personal information.